Refunds & Cancellations Policy

Several Nominations on the Same Program

In addition to the above plan, one extra free place is offered to any organization that makes 2 paid nominations for the same program and dates.

Registration Terms

  • All nominations to our public programs are to be processed by the client’s HR/Training department.
  • Self-Nominations to our public programs are to be paid in advance using the payment by self-option on the online registration form. A refund will be issued back to the client in the event of program cancellation or seat unavailability.
  • Registration confirmation is subject to Penta Training review of the registration request and seat availability.
  • Penta Training reserves the right to alter dates, content, venue, and trainer with a reasonable notice time.

Cancellation Terms

If a confirmed registration is canceled less than 5 calendar days prior to the program start date, a substitute participant may be nominated to attend the same program, or a 20% cancellation charge is applied. The same 20% cancellation fee will be charged in case the participant is a no-show.

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